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Help Center

Answers to common questions. Can't find what you need? Send feedback or email us and we'll get back to you.

Getting Started

Is kwek free?

Yes — all current features are free. No credit card, no ads. A kwek² subscription (coming soon) will unlock higher AI limits and premium features at ₱199/month.

What happens to my decks if I don't sign in?

Decks are saved locally in your browser. Clearing browser data or switching devices will lose them. Sign in to back them up to the cloud automatically.

How do I sync across devices?

Sign in to your account. Your decks sync automatically whenever you log in — no manual export needed.

Can I delete my account?

Yes. Go to Settings → scroll to the bottom → Delete Account. This permanently removes all your data.

Decks & Organization

How do I import decks?

From the new deck page, you can import a CSV, a JSON backup, or an Anki .apkg file. Download the CSV template from that page for the correct format.

How do I share a deck?

Open the deck → tap the menu (•••) → Share. Set the visibility to Public or Unlisted to generate a shareable link.

How do folders work?

Create a folder from the Decks page. Move decks in, rename, or remove them anytime using the Manage Decks option inside each folder.

Can I duplicate a deck?

Yes. Open the deck → tap the menu (•••) → Duplicate.

Study Modes

What's the difference between Flashcards and Review?

Flashcards is open practice at your own pace — flip and go. Review is a scheduled spaced repetition session where kwek shows you cards based on how well you know them.

How does spaced repetition work?

Enroll a deck from its detail page, then review from the Study hub. Rate each card (Again, Hard, Good, Easy) and kwek schedules the next review automatically — more familiar cards appear less often.

How do I focus my review on specific topics?

In the Study hub → Review tab, use the topic filter to scope your session to specific categories.

AI Tools

Is there a daily limit on AI features?

Free users get 3 AI deck generations and 5 AI Tutor messages per day. Limits reset at midnight UTC.

What can AI Tutor help with?

Ask kwek to explain a card, give hints, break down a concept, or suggest memory tricks — all in the context of your deck. Access it from any deck's detail page or during flashcard mode.

How does AI deck generation work?

Drop a PDF, PPTX, or paste your notes into the generator on the new deck page. kwek extracts key concepts and creates flashcards automatically.

What is File Highlight mode?

Upload your PDF, PPTX, or notes in the Study hub → Review → File tab. Turn on Highlight Mode, select any text, and ask the AI Tutor to explain it — or create a flashcard from the selection instantly.

Still need help?

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Prefer a form? Use the feedback page. Or email anytime.